Minerva Coach for Zoom

What this app does

Minerva Coach is an AI meeting coach for professionals. After you connect your Zoom account, Minerva attributes the meetings you join to your private coaching dashboard. When you choose to bring Minerva into a meeting, a Recall.ai bot joins as a regular participant, transcribes the conversation, and produces structured feedback on your conversational behaviors after the call ends.

Minerva does not record audio or video, does not share transcripts with other participants, and reads only two narrowly-scoped pieces of data from Zoom — your own profile (so it knows who you are) and the join URL of meetings you host (only when you click the "Add Minerva" button and only for meetings you host).

Adding Minerva to your Zoom account

Minerva Coach is added from minervacoach.com. The connect flow is the same whether you start from a fresh sign-up or an existing account.

1. Go to minervacoach.com/dashboard/connect-account (sign in if prompted).
2. Click Continue with Zoom.
3. Review the requested permissions on the Zoom consent screen. You will see exactly two scopes: View a user (user:read:user) and View a meeting (meeting:read:meeting). Click Allow.
4. You will be redirected back to your Minerva dashboard. A green confirmation toast appears when the link succeeds, and your Zoom account is now connected.

Using Minerva in a Zoom meeting

There are three ways to bring Minerva into a meeting. Pick whichever fits your workflow.

Option A — Invite Minerva via your calendar

1. When creating or editing a meeting in Google Calendar or Outlook, add [email protected] as a guest, just like any other attendee.
2. Send the invite as usual. Minerva picks up the invitation through your connected mailbox and joins the meeting at the scheduled time.
3. To make this even easier, install the Google Calendar add-on or Outlook add-in from the Minerva dashboard — it adds a one-click "Invite Minerva" button to each event.

Minerva does not auto-join meetings without an explicit invitation. You stay in control of which meetings get coached.

Option B — One-click "Add Minerva to this meeting" from the desktop app

1. Install the Minerva desktop app from minervacoach.com/dashboard/desktop-app (Windows or macOS).
2. Sign in with your Minerva account.
3. Join your Zoom meeting normally — from a calendar invite, an email link, your own scheduled-meetings list inside Zoom, or by entering a meeting ID.
4. The Minerva desktop panel detects the active meeting locally and shows an Add Minerva to this meeting button. Click it. The Recall.ai bot joins within a few seconds.

Minerva makes a single call to GET /v2/meetings/{id} on Zoom's API only when the meeting password is not already available locally and only when you are the host (Zoom returns 404 otherwise). The fetched join URL is used immediately to dispatch the bot and is not stored beyond the resulting meeting record.

Option C — Paste the meeting invite link

1. Copy the Zoom invite link (the https://zoom.us/j/... URL with password) from your calendar event or email.
2. Paste it into the Minerva desktop panel and click Add Minerva.

During the meeting

• •
  The bot appears as a normal participant named "Minerva". Anyone in the meeting can see it joined; this is intentional, per Zoom's transparency requirements.
• •
  The bot transcribes the conversation in real time via Recall.ai. Audio is sent to Recall.ai for processing only and is never stored by Minerva.
• •
  You can remove Minerva from a live meeting at any time using Zoom's standard "Remove participant" host control.

After the meeting

Open My Meetings on your Minerva dashboard. You'll find the new meeting with a transcript of your own contributions only and a structured coaching breakdown — open-ended questions, empathetic validation, sharing something memorable, and any other behaviors your focus goal targets. Nothing is shared with the other participants.

Removing the Minerva Coach app

There are two ways to disconnect the integration. Use Option A if you want to keep your Minerva account and just unlink Zoom. Use Option B (the standard Zoom-side uninstall) for a complete revocation.

Option A — Disconnect from your Minerva profile

1. Go to minervacoach.com/dashboard/profile.
2. Find the Connected Accounts section.
3. Click Disconnect next to Zoom and confirm.

This unlinks Zoom locally and clears your encrypted Zoom OAuth tokens from our database immediately. It does not revoke the app on Zoom's side — to do that, also use Option B below, or skip Option A entirely and just do Option B.

Option B — Uninstall from Zoom Marketplace

1. Go to zoom.us/profile/appmarketplace.
2. Open the Installed Apps tab.
3. Find Minerva Coach in the list.
4. Click Uninstall and confirm.

What happens when you uninstall

Within seconds of clicking Uninstall in Zoom, Zoom sends a deauthorization notification to Minerva. We then:

• •
  Mark your Zoom identity record inactive so no further Zoom data is fetched.
• •
  Delete your encrypted Zoom OAuth access and refresh tokens.
• •
  Send Zoom a compliance acknowledgement so the uninstall shows as completed in Zoom's records.
• •
  Physically remove the Zoom-derived identifiers (Zoom user ID, masked email, display name) within 30 days, in line with Zoom's data retention requirements.

Past meeting transcripts already in your Minerva account are not deleted by this action — they belong to your Minerva account, not to the Zoom integration. To delete them as well, use the Delete Account section near the bottom of your Profile page. That removes your account and all associated data, including past transcripts.

Troubleshooting

• "Add Minerva to this meeting" button doesn't appear.

  The desktop app needs to detect the running Zoom client. Make sure the desktop app is signed in and that Zoom is joined to a meeting (the panel updates within a few seconds of joining). If it still doesn't show up, paste the meeting invite link as a fallback.

• Bot didn't join.

  Confirm the meeting is not in a waiting room with auto-admit disabled (you may need to manually admit Minerva). If the meeting requires a passcode and it isn't on the invite link, use the desktop app's one-click button instead, which can fetch the full URL automatically when you are the host.

• Zoom shows "App removed" but Minerva still says connected.

  Refresh your Profile page. The deauthorization webhook usually takes only a few seconds; if it has been more than a few minutes, email [email protected] and we'll force-clear the link manually.

Privacy & security

• •
  Minerva requests two read-only Zoom scopes: user:read:user (your own profile) and meeting:read:meeting (only meetings you host, only on demand). No meeting list, recording, chat, calendar, or participant scopes are requested.
• •
  OAuth tokens are encrypted with AES-256-GCM at the application layer and stored on AWS RDS (which is itself AES-256 encrypted at rest).
• •
  Audio is captured by Recall.ai, a Zoom Marketplace–approved subprocessor. Audio is retained by Recall.ai for at most 7 days and never stored by Minerva.
• •
  Transcripts are visible only to you and never shared with other meeting participants.

Full details are in our Privacy Policy.

Get help

Stuck on something not covered above? See our Support page or email [email protected] directly. Real humans respond within one business day.