Minerva Research, Inc.
Support Page
Support Page
Effective Date: June 1, 2025
If you need help using Minerva or have questions about our service, we’re here to support you. You can reach out to our team directly using the methods below.
How to Get Support
- Email us anytime at [email protected] and we’ll get back to you as quickly as possible—usually within one business day.
- We may also provide in-app support options in the future, such as live chat or a help center.
What We Can Help With
- Technical issues or bugs in the application
- Help understanding your AI feedback and insights
- Questions about your account or subscription
- Feedback, feature requests, or general inquiries
Our Commitment
- We strive to provide helpful, human responses that are timely and relevant.
- All support inquiries are handled confidentially and in line with our Privacy Policy.