Minerva Research, Inc.
Support Page

Effective Date: June 1, 2025

If you need help using Minerva or have questions about our service, we’re here to support you. You can reach out to our team directly using the methods below.

How to Get Support

Email us anytime at [email protected] and we’ll get back to you as quickly as possible—usually within one business day.
We may also provide in-app support options in the future, such as live chat or a help center.

What We Can Help With

Technical issues or bugs in the application
Help understanding your AI feedback and insights
Questions about your account or subscription
Feedback, feature requests, or general inquiries

Our Commitment

We strive to provide helpful, human responses that are timely and relevant.
All support inquiries are handled confidentially and in line with our Privacy Policy.